Privacy Policy | zenchess

Introduction

zenchess (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the “Service”).

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using the Service, including:

Email address (for account creation and communications)
Username or display name
Profile information (optional)

Usage Data

We automatically collect certain information when you use the Service:

Training session data (positions attempted, accuracy, completion time)
Progress and performance metrics
Device information (device type, operating system version)
App usage statistics (features used, session duration)
Crash reports and diagnostic data

How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve the Service
To track your training progress and provide personalized recommendations
To send you important updates, notifications, and technical notices
To respond to your comments, questions, and support requests
To analyze usage patterns and optimize app performance
To detect, prevent, and address technical issues or fraudulent activity
To comply with legal obligations

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share data with trusted third-party service providers who assist us in operating the Service (e.g., cloud hosting, analytics)
Legal Compliance: We may disclose information if required by law or in response to valid legal requests
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
With Your Consent: We may share information for any other purpose with your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a structured, machine-readable format
Opt-Out: Opt out of marketing communications at any time

To exercise these rights, please contact us at playzenchess@gmail.com.

Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

Third-Party Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: playzenchess@gmail.com